Website Maintenance

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WEBSITE WORDPRESS MAINTENANCE PACKAGES

PACKAGES INCLUDE

BASIC PACKAGE

Basic  features

Website hosting

We will host your website on our high specification servers hosted on Amazon’s cloud platform.

WordPress & Plugin Updates

Depending on your chosen package we will update your WordPress installation and all plugins on a weekly or monthly basis. Your site will be backed up before each update and checked immediately after, allowing us to revert any updates that cause problems with your site.

Cloud Backups

Depending on your maintenance package we will backup your site on a daily, weekly or monthly basis. Backups are stored both within your hosting account and offsite in cloud storage. By default we will provide storage in Amazon’s S3 system, however we can also send backups to your own account with Amazon S3, Google Drive or Dropbox.

SSL Certificate

Most modern web browsers have started to warn users when they use a form on an unencrypted website. All our maintenance packages provide an SSL certificate to ensure your entire website and any data sent to or from your customers is fully encrypted. Google are also encouraging all website owners to secure their websites in this way.

WordPress Security Plugin

We provide a fully licensed and configured WordPress security plugin as part of every maintenance package. This plugin will automatically block any sources of suspicious behaviour (such as repeated incorrect login attempts), as well as locking down many unused aspects of WordPress functionality which can make your site vulnerable to attack.

STANDARD PACKAGE

Basic + Standard features

Performance Checks & Optimisation

With certain packages we will install and configure an optimisation and caching plugin to ensure your site is running as quickly as possible. Aside from the direct benefit to your customers, this is also important from a Google SEO perspective. Your site will be checked monthly with Google and any critical issues addressed.

Content Delivery Network (CDN)

We use Amazon’s CloudFront network to ensure that content such as images and videos is provided to your site users from servers as geographically nearby as possible. This can provide significant speed increases which not only benefit your users but help with your Google SEO.

24/7 Website Monitoring

Your website will be monitored 24 hours a day, 7 days a week at 15 minute intervals. If it should become unavailable we will be automatically notified via email and SMS, allowing us to get the site back up and running as soon as possible. Typically resolution of any hosting issues is possible in a matter of minutes.

Website Support and Updates

Certain packages include a fixed number of hours of website support and updates each month. Whether you need advice on how to update a particular element of your site, or would like us to carry out the updates for you, just give us a call or send us an email and we’ll get started as soon as possible.

Social Media Updates

In addition to website updates, we can handle updates to your Twitter, Facebook, and any other social media accounts. Updates can be scheduled in advance to coincide with product launches and announcements, and synchronised across different platforms.

ENHANCED PACKAGE

Basic + Standard + Enhanced features

Monthly SEO & Google Analytics Reports

Each month we will send you a Google Analytics report showing recent traffic patterns on your site – where your visitors are coming from, what they’re looking at, how long they’re staying, and much more. Looking at these reports on a regular basis will allow you to see changes in behaviour and identify key areas of the site which should be regularly updated.

Our SEO report will track your search engine rankings for an agreed list of search terms, as well as flagging any issues which may be harming your site with the search engines.

For existing clients with hosting and for any new enquiries, please contact us

01489 878 553

Call Us

01489 878553

Write to Us

INCA Design Ltd. 2 Stable Office Corhampton Lane Farm Corhampton Hampshire SO32 3NB

Email Us

ideas@incadesign.co.uk

Artisan Bars & Kitchens

"We absolutely love our Artisan Bars & Kitchens logo that the team at INCA designed. They then provided a full marketing design package for us with branding our vehicle & site signage, printed promotions & advertising PLUS creating the most amazing website which really does reflect the quality of our artisan culinary & cocktail experience!"

Phil Gilbraith – Director

Inns of Distinction

"Always ready to help with last minute advertising deadlines, INCA Design have a great grasp on our ‘style’ and ‘quality' since designing our branding for our multiple venues - Inns of Distinction. They have produced everything from printed loyalty cards to the integrated digital design for all of our venues’ websites. No challenge is too difficult for our multi requirements.  "

Martin Bullock – Owner & Director

Short Film Fund

""Using Inca was the best branding decision we made during the early stages of our Start-Up. Kris and Simon's intuitive understanding of what would be necessary in terms of Branding, Logos, web presence etc meant that we had all the relevant assets in place quickly and of such a high standard that I will always be returning to them when needing digital and graphic work. I should also mention that a very brief session discussing a patent I was working on resulted in some of the best technical graphics I've seen that were used in countless presentations. Kris is the person you want in your corner when your project is critical to you. Her experience and professionalism will make her an integral part of your team. Don't take my word for it - contact her with any branding or web issue that has been bugging you and see for yourself."  "

Charles Kay - Grant Director at Short Film Fund

Scarpini Designer Shoes

"Working with INCA Design has helped me to establish & expand my brand & business. Their recommendations & creativity have enabled me to target the correct markets at the right time - thank you."

Joy Foote

William Hare Group

""I have worked with Kris and Inca on several campaigns. She has a great knowledge of marketing and the ability to translate your thoughts into a meaningful strategy. Not once over the last 4 years have I been let down by Kris and in fact every time she seems to exceed my expectations. I can honestly recommend Kris to anyone knowing they will have the same experience.""

Andre Van Heerden - Consultant Project Director at William Hare Group

West 4x4

"Business has definitely increased since our web site was designed by INCA, with lots of new customers using our contacts page! Many thanks!"

Mark West

Stockman Shepherd Huts

"We approached Inca to design and make our new brochures to promote our Stockman Shepherd Huts. They were professional and extremely helpful with great advice and support along the way. This resulted in a fabulous brochure with brilliant clarity & we have had a lot of customer comments about how beautiful our brochures are! We will be using Inca again for all our promotional work and we highly recommend them."

Emma & Paul

Vail Williams

"INCA Design gave us a high quality, professional service! Plus, they are a pleasure to work with, providing prompt, excellent results!"

Andy Gibbs

Bowman Ales

"INCA Design always go the that extra mile, you can rely on them to deliver exactly what you require, plus a bit extra."

Martin Roberts

Gandaria Investments

"We have consistently found the team at Inca to be professional, responsive to our various needs, price competitive and wonderfully creative - we are very happy to recommend their service to others."

Lucia Cheung

The Country house Company

""Over 10 years later and your designs are still fresh, the ideas constantly flowing and you are both wonderful, professional and reliable to work with. Thank you for your terrific service and here is to the next ten years!!""

Marishelle Gibson Butler, Head of Marketing

Scorpion Buildings

"INCA Design have provided us with a comprehensive marketing package including branding, website design and implementation, exhibition stand design, merchandising, and advertising, through to sales literature, newsletters, stationery and signage for our offices.  For our operations they have provided site-based signage and vehicle livery along with branded corporate clothing & hi-vis safety garments. The team at INCA are very efficient & professional for every challenge. Highly recommended."

Oliver Good, Director

Envisage Technology

"Envisage Technology needed a new image to relflect our distinguished reputation, expertise & industry professionalism embracing cutting edge security system technologies.  INCA’s creative design cleverly depicts a camera lens & power on button which we use as our corporate identity throughout our stationery, sales literature and signage making us memorable to our clients & suppliers."

Kevin Brown, Director

Pimp My Paddock

"We have recently engaged with INCA Design to spruce up our website & advertising material,  and provide a more professional appearance. We have been simply wowed by the results! Such a professional and creative design, whilst maintaining the heart and ethos of our business. The INCA team have been great to work with and we’d strongly recommend them."

Phil Stratten, Owner

Barratt Homes

"I found INCA professional, friendly and very flexible especially when it came to changes in direction in the briefs provided to them and the usual 'I need these last week' time frames given. We have been very satisfied with the end product every time."

Katherine Childs