WEBSITE WORDPRESS MAINTENANCE PACKAGES
We will host your website on our high specification servers hosted on Amazon’s cloud platform.
WordPress & Plugin Updates
Depending on your chosen package we will update your WordPress installation and all plugins on a weekly or monthly basis. Your site will be backed up before each update and checked immediately after, allowing us to revert any updates that cause problems with your site.
Depending on your maintenance package we will backup your site on a daily, weekly or monthly basis. Backups are stored both within your hosting account and offsite in cloud storage. By default we will provide storage in Amazon’s S3 system, however we can also send backups to your own account with Amazon S3, Google Drive or Dropbox.
Most modern web browsers have started to warn users when they use a form on an unencrypted website. All our maintenance packages provide an SSL certificate to ensure your entire website and any data sent to or from your customers is fully encrypted. Google are also encouraging all website owners to secure their websites in this way.
WordPress Security Plugin
We provide a fully licensed and configured WordPress security plugin as part of every maintenance package. This plugin will automatically block any sources of suspicious behaviour (such as repeated incorrect login attempts), as well as locking down many unused aspects of WordPress functionality which can make your site vulnerable to attack.
Basic + Standard features
Performance Checks & Optimisation
With certain packages we will install and configure an optimisation and caching plugin to ensure your site is running as quickly as possible. Aside from the direct benefit to your customers, this is also important from a Google SEO perspective. Your site will be checked monthly with Google and any critical issues addressed.
Content Delivery Network (CDN)
We use Amazon’s CloudFront network to ensure that content such as images and videos is provided to your site users from servers as geographically nearby as possible. This can provide significant speed increases which not only benefit your users but help with your Google SEO.
24/7 Website Monitoring
Your website will be monitored 24 hours a day, 7 days a week at 15 minute intervals. If it should become unavailable we will be automatically notified via email and SMS, allowing us to get the site back up and running as soon as possible. Typically resolution of any hosting issues is possible in a matter of minutes.
Website Support and Updates
Certain packages include a fixed number of hours of website support and updates each month. Whether you need advice on how to update a particular element of your site, or would like us to carry out the updates for you, just give us a call or send us an email and we’ll get started as soon as possible.
Social Media Updates
In addition to website updates, we can handle updates to your Twitter, Facebook, and any other social media accounts. Updates can be scheduled in advance to coincide with product launches and announcements, and synchronised across different platforms.
Basic + Standard + Enhanced features
Monthly SEO & Google Analytics Reports
Each month we will send you a Google Analytics report showing recent traffic patterns on your site – where your visitors are coming from, what they’re looking at, how long they’re staying, and much more. Looking at these reports on a regular basis will allow you to see changes in behaviour and identify key areas of the site which should be regularly updated.
Our SEO report will track your search engine rankings for an agreed list of search terms, as well as flagging any issues which may be harming your site with the search engines.